Cancellation and refund
Reserving your seat
You reserve a seat by paying a booking amount, which is the advance shown on the trip page. The rest of the trip amount is paid on the day of the trip.
If you cancel
The refund applies to the booking amount. It depends on how many days before departure you cancel:
- 15 days or more before departure: 70% of the booking amount is refunded.
- 7 to 14 days before departure: 50% of the booking amount is refunded.
- Fewer than 7 days before departure: no refund.
Refunds
Refunds are paid within 7 business days.
How to cancel
Message us on WhatsApp with the trip name and your departure date.
Questions in the meantime? Reach us on WhatsApp.
WhatsApp us